Most approval processes are an email to somebody who is busy. It works until the volume rises, the person is away, or somebody needs to prove afterwards who agreed to what.
Why inbox approvals fail
- The request sits behind everything else that arrived that day.
- Nobody knows what is waiting or how long it has been waiting.
- Cover during leave means forwarding and hoping.
- Proving who approved what means searching mailboxes.
What we build
Routing based on your rules, not on who happens to be copied in. Everything waiting is visible, chasing happens on a cadence rather than when somebody remembers, and every decision is recorded against the thing it approved.
Delegation and escalation are part of the design rather than a workaround, so leave and absence do not stop the queue.
What you get
- One view of everything waiting, and how long it has waited.
- An audit trail produced as the work happens, not assembled afterwards.
- Thresholds and delegation you control.
Where this fits
Wherever money or risk moves through a sign-off: construction, facilities management, government and defence. Related: accounts.
Common questions
Can approvals still happen by email?
Yes. People can approve from wherever they already work. The difference is that the request is tracked and the decision is recorded whether it arrives by email or in the system.
Will this satisfy an auditor?
That is the point of building it this way. The trail is produced as the work happens rather than reconstructed at year end.
Where to next
Tell us what the work looks like now and we will tell you plainly what can be built and what cannot. Start a brief, or see how we work.