What we build
We are a multi-disciplined team that ships across AI and traditional software. Most engagements combine several of the following, scoped to what your business actually needs.
- AI agents and automation. Agents that read across your stack, decide, and act. Beyond chatbots. Handle support tickets end-to-end, draft and send proposals, qualify leads, reconcile invoices, run procurement workflows, and trigger downstream actions. See AI agents.
- Custom software development. Internal platforms, customer-facing systems, integrations. Built to your business operations and the way your team actually works. See custom software.
- Financial systems. Reconciliation, reporting, ledger integrations, ATO and BAS workflows. The plumbing finance teams stop dreading. See financial systems.
- Security audits and penetration testing. Adversarial testing of the systems you depend on, including the AI components. We find what attackers will find. See security audits and penetration testing.
- Cloud infrastructure. AWS, Azure, GCP architecture, networking, identity, cost management. The operational layer that makes everything else reliable. See cloud infrastructure.
Industries we serve
Australian operators across the industries where AI and software meaningfully change unit economics. Each industry has its own data, regulators, and operational rhythm. We adapt the build to the vertical, not the other way around.
- Software and technology
- Financial services
- Mining
- Construction
- Manufacturing
- Healthcare
- Legal
- Logistics and transport
- Property and real estate
- Government and defence
- Energy and utilities
- Education
How we work
Five-step engagement from intake to rollout. We pick what fits as a fixed-scope sprint, monthly retainer, fractional engagement, or one-off audit.
- Audit. A department-by-department workflow review. We identify the highest-leverage problems, score each for AI suitability, and document where the value sits.
- Scope sprint. Concrete plan, timeline, integrations list, success metrics. You sign off before any build starts.
- Proof of concept. Working system in your environment, not slideware. We test against real data and real workflows.
- Verification. Adversarial review, load testing, security audit, and an honest read on whether to ship or kill.
- Rollout. Staged deployment with monitoring, rollback paths, and the documentation your team needs to operate it without us.
Why Bedstone
Tech entrepreneurs who've built and scaled companies with the biggest brands. We know how to be impactful and useful from day one. Three things that consistently matter to clients:
- Multi-disciplined, end-to-end. One team across AI agents, software, integrations, security, and cloud. You don't stitch three vendors together to get a working system.
- Operator-led. We've run operations ourselves. We understand the difference between technology that demos well and technology that holds up in a live business.
- Australian. Brisbane-headquartered, working across the country. Local time zones, local context, AU-specific compliance and tax considerations built into every engagement.
R&D Tax Incentive
Most agentic AI and novel integration work qualifies as eligible R&D activity under the Australian 43.5% R&D Tax Incentive. We document sprints properly so your tax specialist can file with confidence. We hand over the readiness pack. We do not lodge the claim. For mid-market operators this often funds a meaningful portion of the engagement.
Common questions
What does an AI agency do?
An AI agency designs, builds, and deploys AI systems for businesses. At Bedstone that means custom AI agents, workflow automation, integrations across your existing stack, and the underlying software and infrastructure to run them in production. We cover audit, scope, build, verification, and rollout end-to-end.
How is an AI agency different from a software development firm?
A general software firm builds applications to a spec. An AI agency goes further: it identifies which workflows actually benefit from AI versus deterministic code, builds the right blend, monitors model behaviour in production, and is accountable for AI-specific risks like hallucination, drift, and prompt injection. Bedstone is multi-disciplined across both AI and traditional software, so you get one team for the whole stack.
How much does an AI agency in Australia cost?
Engagement size varies by scope. A focused audit and proof of concept typically runs as a fixed-scope sprint. Ongoing builds run as a monthly retainer or fractional engagement. Reach out for a brief and we'll respond within 24 hours with the shape and pricing that fits your situation.
Do you work with small businesses or only enterprise?
Both. We work with mid-market operators with real headcount through to enterprise. Common across all sizes: there is a workflow worth removing cost from, and a team that can adopt the system once it ships.
Which industries do you work in?
Software and technology, financial services, mining, construction, manufacturing, healthcare, legal, logistics and transport, property and real estate, government and defence, energy and utilities, and education. See the industry pages linked above for the specific patterns and ROI we see in each.
Are you eligible for the R&D Tax Incentive?
Most agentic AI and novel integration work qualifies. We document sprints to a standard your accountant or tax specialist can file with confidence. We hand over the readiness pack; we don't lodge the claim.